Returns & Exchanges
At Ocean.clo, we want you to love your sustainable fashion; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned garments must be in their original, unworn condition with all eco-friendly tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging or a secure mailing bag, ensuring all original labels and tags are included.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing